Last Minute Movers at 47 Racine Road #3, Etobicoke, in Toronto

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About Last Minute Movers

The Last Minute Movers is a Canadian national Moving company located in Toronto, Ontario. To figure out why customers choose Last Minute Movers and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

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Reviews

  • 1
    Al
    Posted Jan, 30 2019
    My girlfriend and I were moving out of our two bedroom basement apartment and booked Last Minute Movers (or "EBS Transport") on relatively short notice due to lack of options. We had a sinking feeling in the days leading up to the move, expecting to hear from them to give us details and confirm our appointment. At this point we hadn't settled on a specific time. I called the day of, around the time they were supposed to show up ("mid to late morning") and they told me they would be there at one. Not terrible, but later than we wanted. The time comes and goes, and I call the office, and I'm told that the movers called me but I didn't pick up, so they moved on to another job. I denied receiving any call, and was called a liar. What would I have to gain by lying? After being hung up on twice, he says another driver will be there in an hour.

    Instead of a personalized moving truck, which they advertise on their website, a smallish Budget van shows up. The two movers were skinny young guys, which was a bad sign. They also didn't have any moving equipment whatsoever, including basic safety gear. They gave us a larger estimate than was agreed on over the phone and made me and my girlfriend very uncomfortable when signing the contract. They also said they had a four hour minimum, instead of the two which they told me over the phone. Of course, they go very slowly, checking their phones and chit chatting at their leisure. My girlfriend was helping them carry some boxes up the stairs, but they only seemed irritated and slowed down to make sure things didn't go too quickly. One mover asked why we packed the boxes so heavy. It's because we were expecting MOVERS, big strong guys with real equipment, not two skinny kids. Unbelievable.

    Despite having none of our furniture wrapped in blankets or fastened to the truck, nothing was damaged, however they are clearly not concerned with your belongings whatsoever. The move into our new apartment was relatively smooth and hassle free, but was NOT worth the rest of the experience. We felt ripped off, and taken advantage of because they know we're dependant on them for something huge and stressful. Terrible, terrible company.
  • 1
    L P
    Posted Jan, 06 2019
    DO NOT HIRE THIS COMPANY UNLESS YOU WANT YOUR WALLS DENTED, APPLIANCES SCRATCHED AND HARDWOOD FLOORS & FURNITURE RUINED!!!
    I hired this company and confirmed a move date on Sunday morning at 10am. By 10:45am no one had showed up so I called the company. Apparently they were trying to call my cell and had no answer - at the time I scheduled the move no one advised me that they would call to confirm prior to sending a crew. They ended up sending a moving crew of two men at 1pm. The most unprofessional, graffitied moving truck arrived at our house and the crew seemed very overwhelmed by the move.
    They asked for a cash deposit prior to starting and had me sign a contract but had no copy of the contract to give me.
    If it wasn’t for my husband directing the movers nothing would have been done. They had difficulty parking their moving truck and hit my neighbours basketball net with the truck. They dented my stainless steel fridge, scratched my hardwood floors, chipped a dresser and scratched the walls.
    They didn’t even end up moving everything that was required. By the end of the day we just wanted them to finish up and leave. Their truck broke down on our driveway and they wanted to leave it there as our attempts to help them get the truck started by giving them a boost didn’t help. We told them this was unacceptable so they called some people to push it off the driveway and onto the street.
    I contacted the company on multiple occasions requesting a receipt but have never received a response. I paid in cash and was charged HST but have yet to receive a copy of the invoice.
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